Privacy Protection

Privacy Policy

Comprehensive privacy protection and data handling practices for Legal Notice AI users

🔒 Privacy-First Approach

Your privacy is fundamental to our service. We implement comprehensive data protection measures.

Data Encryption

End-to-end encryption for all data

Minimal Collection

Only necessary data collected

User Control

Full control over your data

GDPR Compliant

International privacy standards

1. Introduction and Scope

🔐 Privacy Commitment

Legal Notice AI ("we," "us," "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our legal document generation services.

Policy Scope and Application

This Privacy Policy applies to:

  • Legal Notice AI Platform: Our website, web application, and all related services
  • Document Generation Services: All legal document creation and delivery processes
  • User Accounts: Account creation, management, and associated data
  • Customer Support: All interactions with our support team
  • Payment Processing: Financial transactions and payment data handling
  • Marketing Communications: Optional promotional and informational communications

Legal Basis and Compliance

Applicable Laws
  • • EU General Data Protection Regulation (GDPR)
  • • Information Technology Act, 2000 (India)
  • • Personal Data Protection Bill (India)
  • • California Consumer Privacy Act (CCPA)
  • • Other applicable regional privacy laws
Data Controller Information
  • Entity: Legal Notice AI
  • Registration: India
  • Contact: privacy@legalnoticeai.in
  • DPO: Available upon request
  • Address: Available in Contact section
⚖️ Legal Basis for Processing

We process personal data based on: (1) Contractual necessity for service delivery, (2) Legitimate interests for business operations, (3) Legal obligationsfor compliance requirements, and (4) Consent where explicitly provided by users.

2. Information We Collect

Data Collection Categories

📝 Account Information
  • • Email address (for account creation)
  • • Name (optional, for personalization)
  • • Password (encrypted and hashed)
  • • Account preferences and settings
  • • Login timestamps and activity logs
💳 Payment Information
  • • Payment method details (processed by secure gateways)
  • • Transaction IDs and payment confirmations
  • • Billing address (if provided)
  • • Invoice and receipt information
  • • Payment history and subscription details
📄 Document Data
  • • Legal notice content and form inputs
  • • Party names and addresses (as provided)
  • • Case details and legal information
  • • Document generation preferences
  • • Generated document metadata
🔍 Technical Data
  • • IP address and location data
  • • Browser type and version
  • • Device information and operating system
  • • Session data and cookies
  • • Platform usage analytics

Data We Do NOT Collect

🚫 Privacy-Protected Information

We explicitly DO NOT collect the following sensitive information:

  • • Social Security Numbers or Aadhaar details
  • • Financial account numbers or credit card details
  • • Biometric data or medical information
  • • Religious, political, or personal beliefs
  • • Private communications outside our platform
  • • Personal photos or images
  • • Family or relationship information
  • • Employment history or salary details
  • • Educational records or certifications
  • • Third-party passwords or access credentials

Collection Methods

Direct Input

Information you provide through forms, account creation, and service usage

Automatic Collection

Technical data collected through cookies, analytics, and system logs

Third-Party Sources

Payment processors and security verification services (with consent)

3. How We Use Your Information

Primary Use Purposes

🏗️ Service Delivery
  • • Generate customized legal documents
  • • Process payments and manage subscriptions
  • • Provide customer support and assistance
  • • Deliver documents and manage downloads
  • • Maintain user accounts and preferences
🔧 Platform Improvement
  • • Analyze usage patterns to improve features
  • • Optimize document generation algorithms
  • • Enhance user interface and experience
  • • Develop new legal document types
  • • Improve system performance and reliability
🛡️ Security and Compliance
  • • Prevent fraud and unauthorized access
  • • Comply with legal and regulatory requirements
  • • Monitor for suspicious or illegal activities
  • • Maintain system security and integrity
  • • Respond to legal requests and court orders
📢 Communication
  • • Send transactional emails and notifications
  • • Provide important service updates
  • • Respond to customer inquiries and support
  • • Send optional marketing communications (with consent)
  • • Share relevant legal information and updates

Data Processing Principles

📋 GDPR Compliance Principles
  • Lawfulness: All processing has valid legal basis
  • Fairness: Processing is fair and transparent
  • Transparency: Clear information about data use
  • Purpose Limitation: Data used only for stated purposes
  • Data Minimization: Collect only necessary data
  • Accuracy: Keep data accurate and up-to-date
  • Storage Limitation: Retain data only as needed
  • Security: Implement appropriate security measures
⚠️ Prohibited Uses

We never use your data for: (1) Selling to third parties, (2) Unsolicited marketing without consent, (3) Profiling for discriminatory purposes, (4) Sharing with competitors, or (5) Any illegal or unethical activities.

4. Data Sharing and Disclosure

🤝 Limited Sharing Policy

We maintain a strict no-sale policy for personal data and only share information with trusted partners under specific circumstances and with appropriate safeguards.

Authorized Sharing Scenarios

✅ Service Providers
  • Payment Processors: Secure payment handling
  • Cloud Hosting: Data storage and platform hosting
  • Email Services: Transactional email delivery
  • Analytics Providers: Anonymous usage analytics
  • Security Services: Fraud prevention and monitoring
⚖️ Legal Requirements
  • • Court orders and legal subpoenas
  • • Law enforcement requests (with valid warrants)
  • • Regulatory compliance and audits
  • • Tax authorities and financial reporting
  • • National security requirements
🏢 Business Operations
  • • Merger, acquisition, or sale of assets
  • • Business restructuring or reorganization
  • • Joint ventures or strategic partnerships
  • • Bankruptcy or insolvency proceedings
  • • Professional advisors (lawyers, accountants)
🚨 Emergency Situations
  • • Protecting user safety and security
  • • Preventing fraud or illegal activities
  • • Defending legal rights and property
  • • Public health or safety emergencies
  • • Vital interests protection

Third-Party Safeguards

All third-party data sharing includes:

  • • Contractual data protection agreements
  • • Limited purpose and scope restrictions
  • • Technical and organizational security measures
  • • Regular compliance audits and monitoring
  • • Data retention and deletion requirements
  • • Prohibition on further data sharing
  • • Breach notification requirements
  • • Right to audit and inspect practices
  • • Immediate termination rights
  • • Liability and indemnification clauses
🚫 We NEVER Share Data For
  • • Commercial sale or profit
  • • Marketing by third parties
  • • Competitive intelligence
  • • Unsolicited advertising
  • • Data broker activities
  • • Social media targeting

5. Data Security and Protection

Comprehensive Security Framework

🔐 Encryption Standards
  • In Transit: TLS 1.3 encryption for all communications
  • At Rest: AES-256 encryption for stored data
  • Database: Encrypted database storage
  • Backups: Encrypted backup systems
  • Keys: Hardware security modules (HSM)
🏗️ Infrastructure Security
  • • Secure cloud hosting with enterprise-grade protection
  • • Multi-layered firewall and intrusion detection
  • • Regular security assessments and penetration testing
  • • 24/7 security monitoring and incident response
  • • Redundant systems and disaster recovery plans
👥 Access Controls
  • • Role-based access control (RBAC)
  • • Multi-factor authentication for admin access
  • • Principle of least privilege enforcement
  • • Regular access reviews and deprovisioning
  • • Audit trails for all data access
📊 Monitoring and Compliance
  • • Real-time security monitoring and alerting
  • • Automated threat detection and response
  • • Regular security audits and certifications
  • • Compliance with ISO 27001 and SOC 2
  • • Incident response and breach notification procedures

Security Certifications and Standards

ISO 27001

International information security management standard

SOC 2 Type II

Independent security and availability audit

GDPR Ready

European privacy regulation compliance

🚨 Breach Response Plan

In the unlikely event of a data breach: (1) Immediate containment within 1 hour, (2) Impact assessment within 24 hours, (3) User notification within 72 hours, (4) Regulatory reporting as required, and (5) Remediation measuresto prevent future incidents.

6. Your Privacy Rights

✊ Comprehensive Privacy Rights

You have extensive rights regarding your personal data. We provide easy mechanisms to exercise these rights and respond to requests promptly.

GDPR and Privacy Rights

📋 Access and Information
  • Right to Access: Request copies of your personal data
  • Data Portability: Receive data in machine-readable format
  • Processing Information: Know how we use your data
  • Source Information: Learn where we got your data
  • Sharing Details: Know who we share data with
✏️ Correction and Updates
  • Right to Rectification: Correct inaccurate data
  • Update Information: Modify outdated details
  • Complete Records: Add missing information
  • Account Management: Update preferences and settings
  • Third-Party Updates: Correction shared with partners
🗑️ Deletion and Removal
  • Right to Erasure: Delete personal data ("Right to be Forgotten")
  • Account Deletion: Complete account and data removal
  • Selective Deletion: Remove specific data categories
  • Processing Cessation: Stop all data processing
  • Third-Party Notification: Inform partners of deletion
⛔ Restrictions and Objections
  • Restrict Processing: Limit how we use your data
  • Object to Processing: Opt-out of specific uses
  • Marketing Opt-Out: Stop promotional communications
  • Profiling Objection: Opt-out of automated decisions
  • Consent Withdrawal: Revoke previously given consent

How to Exercise Your Rights

📧 Rights Request Process
1. Contact Us

Email privacy@legalnoticeai.in with your request

2. Verification

We verify your identity to protect your data

3. Response

Receive response within 30 days (often sooner)

📞 Contact Methods
  • Email: privacy@legalnoticeai.in
  • Response Time: Within 30 days
  • Urgent Requests: Within 72 hours
  • Free of Charge: No fees for rights requests
⚖️ Supervisory Authority

If unsatisfied with our response, you can file a complaint with your local data protection authority or the Information Commissioner's Office in your jurisdiction.

7. Data Retention and Storage

Retention Periods

📄 Document Data
  • Generated Documents: Stored permanently for user access
  • Form Inputs: Retained for 7 years (legal compliance)
  • Document Metadata: Kept with documents
  • Download History: 3 years for analytics
👤 Account Information
  • Active Accounts: Until account deletion requested
  • Inactive Accounts: 5 years without login
  • Email Addresses: Until unsubscribe or deletion
  • Preferences: Until account closure
💳 Financial Data
  • Payment Records: 7 years (tax compliance)
  • Transaction IDs: 10 years (audit requirements)
  • Invoice Data: 7 years (accounting standards)
  • Subscription History: Duration of relationship + 7 years
📊 Technical Data
  • Log Files: 2 years (security and debugging)
  • Analytics Data: 3 years (aggregated only)
  • IP Addresses: 12 months (fraud prevention)
  • Session Data: 30 days (performance optimization)

Automated Deletion Process

We implement automated data lifecycle management:

  • • Scheduled deletion jobs run monthly to remove expired data
  • • Secure deletion using cryptographic erasure methods
  • • Backup systems updated to reflect deletions
  • • Third-party partners notified of deletion requirements
  • • Deletion logs maintained for compliance verification
🏛️ Legal Retention Requirements

Some data must be retained longer due to legal obligations including tax laws, financial regulations, and court-ordered preservation. We clearly identify such data and apply appropriate retention schedules.

8. International Data Transfers

Cross-Border Data Protection

🌍 Global Service with Local Protection

While we primarily store data in India, our global service infrastructure may involve international data transfers. We ensure all transfers meet the highest international privacy standards.

Transfer Safeguards
Adequacy Decisions

Transfer to countries with EU adequacy decisions

Standard Contractual Clauses

EU-approved contracts for international transfers

Binding Corporate Rules

Internal privacy policies for global operations

Data Localization
Primary Storage

Indian users' data primarily stored in India

Regional Compliance

Compliance with local data residency requirements

Encryption in Transit

All international transfers encrypted end-to-end

Transfer Impact Assessment

Before any international transfer, we conduct:

  • • Risk assessment of destination country laws
  • • Evaluation of data protection adequacy
  • • Implementation of additional safeguards if needed
  • • Documentation of transfer legal basis
  • • Regular review of transfer arrangements

9. Policy Updates and Changes

Change Notification Process

📢 Transparent Updates

We believe in transparency regarding privacy policy changes. You will be notified of significant updates through multiple channels and given opportunity to review changes.

Notification Methods
  • Email Notification: Direct email to all users
  • Platform Banner: Prominent website notification
  • Account Dashboard: In-app notification system
  • Blog Post: Detailed explanation of changes
  • Social Media: Announcement on official channels
Timeline and Process
  • 30 Days Notice: For material changes
  • 14 Days Notice: For minor clarifications
  • Immediate Notice: For legal compliance changes
  • Review Period: Time to review and object
  • Continued Use: Constitutes acceptance

Your Options

When we update our privacy policy, you can:

  • • Continue using our services under the new policy
  • • Request clarification about specific changes
  • • Object to changes that affect your rights
  • • Download your data before policy takes effect
  • • Delete your account if you disagree with changes
📋 Version Control

We maintain archived versions of our privacy policy for reference. You can always access previous versions and track changes through our policy history section.

10. Contact Information and Support

Privacy Contact Channels

Data Protection Officer
  • Email: dpo@legalnoticeai.in
  • Privacy Inquiries: privacy@legalnoticeai.in
  • Response Time: 48-72 hours
  • Languages: English, Hindi
General Support
  • Email: support@legalnoticeai.in
  • Response Time: 24-48 hours
  • Hours: Monday-Friday, 9 AM-6 PM IST
  • Escalation: Privacy matters priority

Regulatory Information

Indian Regulatory
  • • Ministry of Electronics and IT
  • • Computer Emergency Response Team (CERT-In)
  • • Cyber Appellate Tribunal
International
  • • EU Data Protection Authorities
  • • UK Information Commissioner's Office
  • • Regional privacy regulators

Privacy Policy Version: 3.2

Last Updated: January 2024

Effective Date: January 1, 2024

Next Review: July 2024

This Privacy Policy is regularly reviewed and updated to ensure continued compliance with evolving privacy laws and best practices.